|
Welcome to Marketing
4
money
A free resource dedicated to
the serious
online marketer
by
CKasso
Why Online Marketers Are Going
Local
by
Sharon Fling
It used to be that webmasters spent all or most of their time online. They
ate, slept and lived the web. How do I know this? Because I was one of them.
Yes, believe it or not, there was a time when all I cared about was creating
one pretty website after another. Develop, install, move on.
But these weren't public sites. They were developed for a corporate INTRANET,
and had a built in audience that waited with baited breath, hungry for the
information.
However, when I started freelancing for small business, everything changed.
A small
local
business does NOT have a built in audience. Most live in the cold cruel world
of a billion websites, with no earthly way to rise above the clutter.
My clients knew squat about marketing and promotion. So eventually, like a bad
penny, a website might come back to haunt me. Some customers would call to
complain that their sites weren't "working".
"In what way?" I'd wanted to know.
"Well, nobody's buying anything?" or "I'm not getting any traffic."
I'd say to myself "and how is this my problem?", but to them, I'd recite the
standard webmaster chapter and verse -- the site was optimized, submitted to
search engines, blah, blah. I told them that having a website is the
equivalent of having a phone number. That a website is only 10%, the other 90%
is marketing.
But nobody ever told them that, so they didn't have a clue. They thought when
they got the website, they'd be set. Just sit back and wait for the customers
to arrive...and wait...and wait...
Even though they got exactly what they asked for, I felt bad. I didn't want to
have unhappy customers telling all their friends the Internet "doesn't work",
Since all my customers were
local,
I started looking for resources specific to
local
online promotion.
Well, the pickings were slim. Very little had been written on the subject.
So...through a lot of trial and error I figured it out myself. Then I wrote
the book and the rest is, as they say, history.
Anyway, I'm happy to report that things have changed a lot in the past couple
years. Internet pros are becoming more attuned to the fact that people live in
the real "dirt" world, and have started to cater to
local
businesses and their needs. If they haven't they should. Here are a few
reasons why:
STAND OUT FROM THE CROWD
Many online marketers and webmasters try to market to the world, when some of
their best customers could be right down the street. Why be a little fish in
the big crowded Internet OCEAN? In a
local
setting, someone with the right expertise and attitude can position themselves
as the expert.
Truth is, most
local
business owners aren't likely to hire someone they don't know and probably
won't meet. They want to see who they're doing business with, establish
personal relationships, learn to trust. The key words are "trust" and
"relationships". It doesn't happen overnight, but once you have it, they're
likely to be customers for life.
CONCERN FOR COMMUNITY
Someone wrote me recently, telling me all the reasons why online marketers
don't want to be bothered with
local
business. It's a tough nut to crack, so why bother? Go after the low-hanging
fruit. He talked about it being a numbers game -- the bigger the pool of
would-be-buyers, the greater the likelihood of making a sale. It's easier to
sell to active seekers. We're cheap, lazy, impatient, and besides, who wants
to spend time trying to convince computer-phobes what they're missing? It's
their loss, right? Small towns are small potatoes.
So everyone has jumped on the global bandwagon, leaving
local
business to either get with the program or get lost. And money that could be
funneled back into the community is being sucked into the web, feeding the
international economy instead of the
local
economy. Then, he said, "as prices continue to rise in the cities, businesses
will be forced to go global in some way, since the
local
economy will no longer be able to completely support it."
Bingo! My point exactly.
Look, small
local
business cannot ignore the Internet forever, not if they want to stay in
business. For individuals with patience and concern for their
local
community,
local
business can be a viable target market for their services -- website
design/hosting/SEO/link building (Site Build It! works VERY well here
www.geolocal.com/sbi),
email marketing,
local
portals, etc. It's not a get-rich- quick opportunity...but how many people are
really getting rich quick online anyway?
MAKE MORE MONEY
Concern for community is great but at the end of the day, we need to make
money to stay in business. And there's lots of money to be made in the
local
business space. Geocommerce --
local
online advertising -- is predicted to be a $50 BILLION market by 2006.
Local
business needs the same marketing toolset that online business needs, but with
a narrower focus. Since so few people are paying any attention to the
local
market, it's wide open for a variety of value added services. Here's a niche
just waiting to be filled, no matter where you live. Specializing is the key,
and what better market to focus on than one that's growing daily AND can help
better your
local
community's economy?
No, it's not get rich quick. No, you can't hide beyond your monitor and remain
anonymous. Yes, you risk rejection. But as we've discovered in publishing
Coffee News, it can be financially rewarding as well as emotionally satisfying
to help the businesses in your
local
community to succeed... online and off.
Good Luck in this Marketing Jungle!
CKasso |